At Ms Peppa Potts, we are
committed to maintaining the trust and confidence of all visitors to our web
site. In particular, we want you to know that we do not sell
or trade email lists with other companies and businesses for marketing
purposes.
In this Privacy Policy, we’ve
provided information on when and why we collect your personal information, how
we use it, the limited conditions under which we may disclose it to others and
how we keep it secure.
How do we
collect data?
We collect data directly from our
customers, either when inputting an order onto our website or when placing an
order over the telephone.
On which
legal basis do we collect it?
We collect this data as part of a
contract to supply goods as paid for.
Types of data
we collect
Names
& Addresses
We use the names and addresses
provided by you in order to accurately process sales transactions and to
deliver the items you have purchased to the correct address.
Telephone
Numbers
If you provide us with a
telephone number we will use this to keep you updated with the status of your
order and the progress of your delivery.
E-Mail
address
If you provide us with your
e-mail address we will again use this to keep you updated with the status of
your order and the progress of your delivery.
We may also use your e-mail
address for our own marketing purposes and to keep you informed of our latest
news and of any new offers. We will only do this if you specifically authorise
us to do so when entering your details during checkout. You may also add your
email to our mailing list via an online registration form. You will always be
able to change your mind and opt out at any time.
Credit
or Debit Card numbers
We use Paypal to process all of
our card payment transactions. Paypal are a specialist online payment provider
who are compliant with all the industry security standards and requirements
(PCI DSS).
If you purchase from us online,
your payment card details are collected directly by Paypal and at no time are
these made available to Ms Peppa Potts.
How long do we keep your data for?
We keep your contact details and
a record of your purchases for a reasonable length of time due to a number of
factors, including:
To facilitate the smooth processing
of any additional purchases
To keep your information available
in case of queries relating to product guarantees
To keep you updated with new offers
and relevant company updates
Who do we
share your personal details with?
Delivery
Companies
We will advise the couriers which
we are using to deliver your order of your name, address, telephone and e-mail
address. This is in order that they can safely deliver your order whilst
keeping you updated as to its progress. They will not share your details with
anyone else or use it for their own marketing purposes.
Google
Analytics / AdWords
When someone visits
www.mspeppapotts.com we use a third party service, Google Analytics, to collect
and log details of visitor behaviour patterns. We do this to find out things
such as the number of visitors to the various parts of the site. This
information is also used by Google AdWords which is an e-commerce marketing
platform. The information is only processed in a way which does not identify
anyone. We do not make any attempt, and do not allow Google to make any
attempt, to find out the identities of those visiting our website.
Cookies
Like most websites, Ms Peppa Potts use cookies to collect information. Cookies are small data files which
are placed on your computer or other devices (such as smart ‘phones or
‘tablets’) as you browse this website. They are used to ‘remember’ when
your computer or device accessed our website. Cookies are essential for
the effective operation of our website and to help you shop with us
online. They are also used to tailor the products and services offered
and advertised to you, both on our website and elsewhere.
Some cookies collect information
about browsing and purchasing behaviour when you access this website via the
same computer or device. This includes information about pages viewed,
products purchased and your journey around a website. We do not use
cookies to collect or record information on your name, address or other contact
details.
The main purposes for which
cookies are used are: –
For technical purposes essential to
effective operation of our website, particularly in relation to on-line
transactions and site navigation.
To enable Ms Peppa Potts to collect
information about your browsing and shopping patterns.
If you want to disable cookies
you need to change your website browser settings to reject cookies. How
you can do this will depend on the browser you use. If you do disable
cookies the website may not operate properly. If you only disable third party
cookies, you will not be prevented from making purchases on our site. If you
disable all cookies, you will be unable to complete a purchase on our site.
Embedded
Content
Articles on this site may include
embedded content (e.g. videos, images, articles, etc.). Embedded content from
other websites behaves in the exact same way as if the visitor has visited the
other website.
These websites may collect data
about you, use cookies, embed additional third-party tracking, and monitor your
interaction with that embedded content, including tracking your interaction
with the embedded content if you have an account and are logged in to that
website.
Google
Analytics
The cookies collect information
in an anonymous form, including the number of visitors to the site, where
visitors have come to the site from and the pages they visited. To opt out of
being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Google’s privacy policy is available to read at http://www.google.com/policies/privacy/ .
Your Rights
All individuals have several
legal rights relating to the way we handle their personal data. These rights
include:
Confirmation that their data is
being processed
Access to their personal data
To rectify inaccurate data
To have your data erased from our
records.
For a full explanation of all of
your rights relating to your personal data please visit the website for the
Information Commissioner’s Office (ico.org.uk). This is also the organisation
to which any concerns or complaints regarding how we handle your data should be
made.
